How Asda Mobile is helping out during Coronavirus

Following the recent outbreak of COVID-19, everything appears to be far from normal. Here at Asda Mobile we have adjusted to the current situation to ensure we continue to provide top customer service for our Asda Mobile family.

Last updated: 11th May 2020 at 2:21pm


Websites that don’t use any data

We’ve made all visits to NHS online and GOV.UK websites free, so you won't use any data while accessing important information (even if you’ve already run out completely). Calling 111 also remains free.

We’ve also made a number of our ASDA websites completely free to browse. This includes, ASDA Groceries and So you won’t use any data while purchasing essentials. 

Dedicated Customer Service

Our customer service helpline is extremely busy during this time, but we have a dedicated team behind the phone who are trying their best to work through queries in a timely manner.

Stores open as usual 

Asda Stores are open as usual during this pandemic - All Asda staff are working hard to provide for the public. You can also still purchase an Asda Mobile voucher inside Asda stores.

We’re here for you 

Asda Mobile is a great community and we love each and every one of our customers. If you need to reach out to us, you can contact us on our website or via our official Twitter page.

Don’t forget that our SIM only plans or 30-day bundles are completely flexible - so depending on your circumstances, you can adjust your plan accordingly. Additional information can be found on our homepage.


No contracts, no limits
No contracts, no limits

With no contract you have the freedom to flex your usage whenever you need to

Roam like you're home
Roam like you're home

Use your bundle in 50 european destinations for no extra cost

Speed and reliability
Speed and reliability

Powered by the nations largest network you can relax knowing you have the best coverage

Keep up your fabulous service, the best!!

Ann, IOW

It was a pleasure to deal with such a polite and knowledgeable operative.

Paul, London.

Extremely helpful staff Alexandria was very helpful. The hold music was LIT! :) keep up the good work!

Alex, Gosport

Very nice experience for a novice 74 year old.

Barry, Northampton