Providing improved access for visitors

Busting mobile jargon

We understand that the world of mobile can be confusing, especially with all those terms and acronyms floating around. But we’re here to help change that!

Fully grasping the small print is important; it means you’ll make the best decisions for your mobile needs. So, to make this easier, we’ve created a super handy guide to help debunk any mobile-related jargon while you’re on your Asda journey. Enjoy!

Our commitment

At Asda mobile, we’ve designed our products and services to be used by as many people as possible.

It’s important that you understand the small print so you can make the best decisions, which is why we have a number of promises that we’re constantly working on aimed at ensuring we are as accessible as possible to as many people as possible.


We use accessiBe to ensure our website meets ADA, AODA, EAA, WCAG standards and more.

All new content added to the site is put through a rigorous and comprehensive review to ensure that we maintain our AA standards.

The whole Asda mobile site is itself reviewed regularly to ensure that we’re keeping up with the highest standards of accessibility.

Clear communication

For customers wishing to speak with us about receiving support, we have a helpful and knowledgeable Customer Services team who will be happy to help.

Details of contact telephone numbers, opening times and any call charges for each of our products - and for Asda mobile generally - can be found on our Contact Us page.


The Asda mobile website has been designed for viewability on any device.

There is no minimum screen size the website has been designed for. It's responsive to adapt to all screen sizes.

Need to change the size of text so it’ll appear clearly on your screen? This can be done using standard browser functions.

Please refer to your browser help files for more information.

Browser compatibility

The Asda mobile website has been designed to be compatible with the following browsers:

  • Google Chrome
  • Safari
  • Firefox
  • Opera
  • Microsoft Edge

All browsers are supported for the latest major release.

At the same time, our website has the following mobile compatibility:

  • iOS Safari
  • iOS Chrome
  • iOS Opera
  • Android Chrome
  • Android Firefox
  • Android Opera
  • Android native browser

This supports the latest major release/software update.


Our website uses accessiBe to enable various profiles for enhanced accessibility. The options include:

  • Seizure safe
  • Visually impaired
  • ADHD friendly
  • Cognitive disability
  • Keyboard navigation (motor)
  • Blind users (screen reader)

There are also numerous options that allow for the adjustment of content, colour and/or orientation, depending on the user’s needs. Look for the pink button towards the bottom right hand of your browser.

No commitments, no limits

With no commitments, you have the freedom to change bundle every month.

Up to 99% UK coverage

Powered by Vodafone with up to 99% UK population coverage.

Cap your spend

Put a limit on how much you spend every month.

Asda Stores Limited (registered address: Great Wilson Street, Leeds, LS11 5AD) trading as Asda Money, acts as a credit broker not a lender, and is authorised and regulated by the Financial Conduct Authority. Asda Stores Limited only offers finance from a restricted range of finance providers. Finance provided by PayPal Credit. Terms and conditions apply. Credit subject to status, UK residents only. ASDA Stores Limited acts as a broker and offers finance from a restricted range of finance providers. PayPal Credit is a trading name of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg.