Emergency Alerts
Launched on , Emergency Alerts is a new service deployed by the UK government.
What are Emergency Alerts?
No one wants to imagine a worst-case scenario but if an emergency does happen, it's important to act quickly and safely.
That's why the UK government developed Emergency Alerts: a new system that warns the public about both local and national dangers and instructs them on what to do.
If a risk to life occurs near you, your phone will automatically receive an alert with information and vital safety advice.
How do emergency alerts work?
It is easy to tell the difference between an Emergency Alert and a normal notification or text message as they make a very different sound. Your phone will vibrate and emit a loud, siren-like noise when an Emergency Alert comes through.
Using 4G and 5G networks, Emergency Alerts are broadcasted from all cell towers near a threat. This means that you will be alerted quickly.
Like public radio announcements, Emergency Alerts don’t require an individual’s phone number or address. This is so that emergency services and the government can get important messages and information about how to respond safely to everyone who needs to know.
Emergency Alerts operate by using location services, so you will only ever receive notifications about a threat or emergency that is happening near you.
Emergency Alerts are secure and free of charge. You don't need to worry about being tracked or having any personal information collected.
What to do if you receive an Emergency Alert?
If an Emergency Alert comes through, your phone will vibrate and emit a loud, siren-like noise - even if your phone is in silent mode. Don't panic, this is normal.
The alert will contain details about the emergency and what to do if you're nearby.
It may also contain a link to the UK government Alerts hub, which will offer more information and a helpline number.
Frequently asked questions
