Make calls over Wi-Fi when signal is letting you down
Take your connection to the next level. Send texts and make calls in even more locations than before - all you need is a compatible phone and you’re good to go!
Connect with your friends and family in even more locations
Make calls over Wi-Fi without installing anything extra to your device
Wi-Fi calling is a free feature for all Asda mobile customers on our new network.
Before you can use Wi-Fi calling, you need to make sure that your device is compatible! Wherever you have an Android or an iPhone, not every make and model supports calling over Wi-Fi.
Here’s a few ways you can check if yours does:
If you’re not already with us, order your free SIM and join the Asda mobile family
Not all devices support Wi-Fi calling. Check your phone’s user manual or consult the manufacturer's website
Go to your phone settings and activate Wi-Fi calling. It’s as simple as that - you’re now all set!*
*New customers will be able to use Wi-Fi calling 7 days after activating
4G calling gives you superior quality audio when making phone calls. Simply enable it on your 4G compatible device.
Use alongside Wi-Fi calling and never struggle to make a call again!
Standard data rates apply. Find out more
Wi-Fi calling is a free feature available on all our SIM plans.
Wi-Fi calling allows you to send and receive text messages or phone calls completely through a Wi-Fi connection, rather than relying on a mobile network signal.
4G calling, also known as “Voice over LTE”, allows you to make calls using data. The main benefit of 4G calling is its high-definition audio quality compared to standard network calls. When it’s turned on alongside Wi-Fi calling, your phone will automatically move between Wi-Fi and 4G data to keep the call connected.
When you are on a Wi-Fi network and try to make a call or send a text, your phone will automatically select the best network to use. So if you have a poor phone signal but strong Wi-Fi, you’ll automatically use Wi-Fi calling. If you have no Wi-Fi connection, Wi-Fi calling will not work.
No, Wi-Fi calling does not use any mobile data.
Wi-Fi calling is a free feature for all customers on our new network. You won’t have to pay anything extra to use it. Our standard call and text rates apply when using Wi-Fi calling. You can make unlimited calls and texts by purchasing a monthly bundle.
You don’t have to do anything to set up Wi-Fi calling! It’ll automatically be available to you as an Asda mobile customer.
If you are a new customer, you will be able to use Wi-Fi calling 7 days after activation.
You can turn Wi-Fi calling on and off through your phone’s settings. This varies depending on your make and model. By default, most phones will have Wi-Fi calling disabled as standard.
Unfortunately we are not able to offer Wi-Fi calling on the London Underground at this time.
Asda Stores Limited (registered address: Great Wilson Street, Leeds, LS11 5AD) trading as Asda Money, acts as a credit broker not a lender, and is authorised and regulated by the Financial Conduct Authority. Asda Stores Limited only offers finance from a restricted range of finance providers. Finance provided by PayPal Credit. Terms and conditions apply. Credit subject to status, UK residents only. ASDA Stores Limited acts as a broker and offers finance from a restricted range of finance providers. PayPal Credit is a trading name of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg.