Wi-Fi Calling

Make calls over Wi-Fi when signal is letting you down

Wi-Fi calling icon

Wi-Fi calling is now here!

Take your connection to the next level. Send texts and make calls in even more locations than before - all you need is a compatible phone and you’re good to go!

Benefits of Wi-Fi calling

phone icon

Make calls in more areas

Connect with your friends and family in even more locations

phone with a cross inside

No app required

Make calls over Wi-Fi without installing anything extra to your device

Circle with a checkmark inside

No extra cost

Wi-Fi calling is a free feature for all Asda mobile customers on our new network.

yellow shard peach gradient shard blue shard

Is your device compatible?

Before you can use Wi-Fi calling, you need to make sure that your device is compatible! Not every make and model supports calling over Wi-Fi, here’s a few ways you can check if yours does:

  • Consult your phone’s instruction manual
  • Check your phone manufacturer’s website
  • Inspect your phone’s call and Wi-Fi settings

How to set up Wi-Fi calling

1

Be on our network

If you’re not already with us, order your free SIM and join the Asda mobile family

2

Check your phone is compatible

Not all devices support Wi-Fi calling. Check your phone’s user manual or consult the manufacturer's website

3

Activate Wi-Fi calling

Go to your phone settings and activate Wi-Fi calling. It’s as simple as that - you’re now all set!

Crystal clear audio with 4G calling

4G calling gives you superior quality audio when making phone calls. Simply enable it on your 4G compatible device.

Use alongside Wi-Fi calling and never struggle to make a call again!

Standard data rates apply. Find out more

4G calling icon
vertical strip of colourful shard vertical strip of colourful shard

Get started today!

Wi-Fi calling is a free feature available on all our SIM plans.

Frequently asked questions

Wi-Fi calling allows you to send and receive text messages or phone calls completely through a Wi-Fi connection, rather than relying on a mobile network signal.

4G calling, also known as “Voice over LTE”, allows you to make calls using data. The main benefit of 4G calling is its high-definition audio quality compared to standard network calls. When it’s turned on alongside Wi-Fi calling, your phone will automatically move between Wi-Fi and 4G data to keep the call connected.

When you are on a Wi-Fi network and try to make a call or send a text, your phone will automatically select the best network to use. So if you have a poor phone signal but strong Wi-Fi, you’ll automatically use Wi-Fi calling.

Wi-Fi calling is a free feature for all customers on our new network. You won’t have to pay anything extra to use it. Our standard call and text rates apply when using Wi-Fi calling. You can make unlimited calls and texts by purchasing a monthly bundle.

You can turn Wi-Fi calling on and off through your phone’s settings. This varies depending on your make and model. By default, most phones will have Wi-Fi calling disabled as standard.

Unfortunately we are not able to offer Wi-Fi calling on the London Underground at this time.