Got a network issue?
Customer service opening hours
Need to get in touch about your handset?
If you have a problem with your handset - an issue with the camera, the battery, the buttons or anything else then one of our experts is on hand to help. Just call 0333 600 7700 on a non Asda mobile (calls cost 8p per minute).
Handset customer service opening hours
- Monday – Saturday 9:00am - 6:00pm
- Sunday 10:00am - 4:00pm
Below is a list of common topping up questions and answers from ASDA Mobile Customers. If you can't find what you are looking for, please get in touch - we'd be happy to help.