Need to get in touch?

Contact us via the form belowto the right, send us a direct message on Twitter or call us on 0800 079 2732 (2732 from your Asda mobile!)
Customer service opening hours
Monday to Friday 8:00am - 8:00pm
Saturday 9:00am - 6:00pm
Sunday 10:00am - 5:00pm
Christmas Day 9:00am - 6:00pm
Boxing Day 9:00am - 6:00pm
New Years Eve 8:00am - 7:00pm
New Years Day 10:00am - 5:00pm

Below is a list of common topping up questions and answers from ASDA Mobile Customers. If you can't find what you are looking for, please get in touch - we'd be happy to help.

Got a question?

Couldn’t find an answer in our FAQs?

Fill out our form below and we will get back to you in a jiffy. If you're a current customer, please provide your Asda Mobile number and your last top up method.

Still not sure?

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Here's what people say

I am short sighted and struggled to top up without my dad, your agent was so patient and understanding and has orderd me a top up swipe which i did not no existed to help me in future. What a lovely woman she is thank her from me, thanks a lot Levi, leeds

Very pleased that I am not bombarded with adverts unlike other networks. Keep up the good work. Jeff, Stockport

Perfect performance. Great to speak to someone who cares. Michael, Worcester

You are better than O2 staff as it takes for ever to get through to some one Oliver, Hanna ballymatin