Due to the impact of coronavirus, we are seeing a sharp increase in the volume of calls at our call centre. We want to reassure you that we are doing everything we can to ensure our customers get the help and advice they require but this may take longer than usual so please bear with us during this time.

To help speed things up and to receive the information you need, type your question in the search box below or check out our FAQ's page for help and advice on how you can self-serve where possible.

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0800 079 2732

2732 (From the UK) (from your Asda mobile)

Customer service opening hours
  • Monday - Friday 8:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday 10:00am - 5:00pm

As of the 28th April 2020 we have updated our customer service opening hours, our new opening hours can be seen above.

0800 479 8780

Customer service opening hours
  • Monday - Saturday 9:00am - 6:00pm
  • Sunday 10:00am - 4:00pm

Contact

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Here's what people say

Excellent service, extremely prompt reply and an incredibly helpful and friendly colleague, thanks.

Gerry, Fareham

I have really enjoyed being with Asda mobile and it is always a pleasant experience if I have any problems (although I never have) thank you ASDA Mobile and all your lovely staff!

Catherine, Hartlepool

I'm autistic and needed things explaining in more detail. I abserloutly love everything about Asda mobile!

Ian, Kent

It was a pleasure to deal with such a polite and knowledgeable operative.

Paul, London.

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