Need to get in touch?

Contact us via the form belowto the right, send us a direct message on Twitter or call us on 0800 079 2732 (2732 from your Asda mobile!)
Customer service opening hours
Monday to Friday 8:00am - 8:00pm
Saturday 9:00am - 6:00pm
Sunday 10:00am - 5:00pm

Below is a list of common topping up questions and answers from ASDA Mobile Customers. If you can't find what you are looking for, please get in touch - we'd be happy to help.

Got a question?

Couldn’t find an answer in our FAQs?

Fill out our form below and we will get back to you in a jiffy. If you're a current customer, please provide your Asda Mobile number and your last top up method.

Still not sure?

No contract, no limits.

With no contract you have the freedom to flex your usage whenever you need to

Roam like you're home

Use your bundle in 50 European destinations for no extra cost.

Speed and Reliability

Powered by the nations largest network you can relax knowing you have the best coverage

Here's what people say

Very pleased that I am not bombarded with adverts unlike other networks. Keep up the good work. Jeff, Stockport

Prompt service, pleasant staff and issue resolved immediately. Great service. Thank you. Brian, Milton Keynes

Great service as always, friendly and helpful!! Keith, Coventry

I wish all people could have good communication skills like Asda colleagues, he was very helpful thank you xxx Janet blackwood, Wales