Need to get in touch?

Contact us via the form belowto the right, send us a direct message on Twitter or call us on 0800 079 2732 (2732 from your Asda mobile!)
Customer service opening hours
Monday to Friday 8:00am - 8:00pm
Saturday 9:00am - 6:00pm
Sunday 10:00am - 5:00pm

Below is a list of common topping up questions and answers from ASDA Mobile Customers. If you can't find what you are looking for, please get in touch - we'd be happy to help.

Got a question?

Couldn’t find an answer in our FAQs?

Fill out our form below and we will get back to you in a jiffy. If you're a current customer, please provide your Asda Mobile number and your last top up method.

Still not sure?

No contract, no limits.

With no contract you have the freedom to flex your usage whenever you need to

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Use your bundle in 50 European destinations for no extra cost.

Speed and Reliability

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Here's what people say

You are always efficient and answer calls quickly and professionally and have a caring nature Lorraine, Cornwall

Best customer service ever! Wish your bundles weren't time-limited though. Joe, Chester

The lady i dealt with was excellent, she could not have been more helpful, i am very pleased and very impressed, she was wonderful, thank you very much. Allan, Cumbernauld

Prompt service, pleasant staff and issue resolved immediately. Great service. Thank you. Brian, Milton Keynes