We're currently receiving a high volume of calls to our call centre due to our network move. Please find everything you need in our FAQs

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Contact Asda mobile

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Message us

We have a dedicated team to help answer your message. Just click on the pink icon (message us chat icon) in the right hand side of your screen and start your message to one of our agents! Please note - we can't access specific account information via chat.

Our message service is available from:

  • Monday - Friday - 8am - 7:45pm
  • Saturday - 9am - 5:45pm
  • Sunday - 10am - 4:45pm
  • Bank holidays: 10am - 4:45pm

Please make sure you have your mobile number at hand!

Message us on Twitter whenever you like!

0808 006 2732

2732 (From the UK) (from your Asda mobile)

Customer service opening hours

Monday - Friday: 8:00am - 8:00pm

Saturday: 9:00am - 6:00pm

Sunday: 10:00am - 5:00pm

Bank holidays: 10:00am - 5:00pm

0800 479 8780

Customer service opening hours

Monday - Saturday: 9:00am - 6:00pm

Sunday: 10:00am - 4:00pm

Bank holidays: 10:00am - 4:00pm

Need help with something else?

Got a question?

Fill out the form below and we'll get back to you as soon as possible, please note that wait times for email responses can be up to 72 hours. For a faster response, you should message us using the pink icon in the bottom right hand corner of your screen or calling our customer service team on 2732 from your Asda mobile.

We switched to our new network on 22nd March 2021. If you joined before this date, you will be on our old network. You can move to our new network here.

No contracts, no limits

With no contract you have the freedom to flex your usage whenever you need to.

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Powered by Vodafone with up to 99% UK population coverage.

Cap your spend

Put a limit on how much you spend every month so you don't need to worry about getting a big bill.

Here's what people say

Extremely helpful staff Alexandria was very helpful. The hold music was LIT! :) keep up the good work!

Alex, Gosport

I've been with ASDA mobile for some years now and I'm happy with the service I get so thank you

Susan, Sheffield

Excellent service.. advisor sounded alive and positive... Big thumbs up

Andrew, Gloucester

Excellent service, extremely prompt reply and an incredibly helpful and friendly colleague, thanks.

Gerry, Fareham