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    Need to get in touch?

    Contact us via the form belowto the right, send us a direct message on Twitter or call us on 0800 079 2732 (2732 from your Asda mobile!)
    Customer service opening hours
    Monday to Friday 8:00am - 8:00pm
    Saturday 9:00am - 6:00pm
    Sunday 10:00am - 5:00pm

    Below is a list of common topping up questions and answers from ASDA Mobile Customers. If you can't find what you are looking for, please get in touch - we'd be happy to help.

    Got a question?

    Couldn’t find an answer in our FAQs?

    Fill out our form below and we will get back to you in a jiffy. If you're a current customer, please provide your Asda Mobile number and your last top up method.

    Still not sure?

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    Here's what people say

    You are always efficient and answer calls quickly and professionally and have a caring nature Lorraine, Cornwall

    Best customer service ever! Wish your bundles weren't time-limited though. Joe, Chester

    The lady i dealt with was excellent, she could not have been more helpful, i am very pleased and very impressed, she was wonderful, thank you very much. Allan, Cumbernauld

    Prompt service, pleasant staff and issue resolved immediately. Great service. Thank you. Brian, Milton Keynes