light green shard pink shard yellow shard peach gradient shard blue shard light yellow shard peach gradient shard light green shard

Contact Asda mobile

What do you need help with?

Or get help with a specific topic...

Message us

We have a dedicated team to help answer your message. Just click on the pink icon (message us chat icon) in the right hand side of your screen and start your message to one of our agents! Please note - we can't access specific account information via chat.

Our message service is available from:

  • Monday - Friday - 8am - 7:45pm
  • Saturday - 9am - 5:45pm
  • Sunday - 10am - 4:45pm
  • Bank holidays: 10am - 4:45pm

Please make sure you have your mobile number at hand!

Message us on Twitter whenever you like!

0808 006 2732

2732 (From the UK) (from your Asda mobile)

Customer service opening hours

Monday - Friday: 8:00am - 8:00pm

Saturday: 9:00am - 6:00pm

Sunday: 10:00am - 5:00pm

Bank holidays: 10:00am - 5:00pm

0800 479 8780

Customer service opening hours

Monday - Saturday: 9:00am - 6:00pm

Sunday: 10:00am - 4:00pm

Bank holidays: 10:00am - 4:00pm

Need help with something else?

Got a question?

Fill out the form below and we'll get back to you as soon as possible, please note that wait times for email responses can be up to 72 hours. For a faster response, you should message us using the pink icon in the bottom right hand corner of your screen or calling our customer service team on 2732 from your Asda mobile.

We switched to our new network on 22nd March 2021. If you joined before this date, you will be on our old network. You can move to our new network here.

No contracts, no limits

With no contract you have the freedom to flex your usage whenever you need to.

Powered by Vodafone

Powered by Vodafone with up to 99% UK population coverage.

Cap your spend

Put a limit on how much you spend every month so you don't need to worry about getting a big bill.

Here's what people say

It was a pleasure to deal with such a polite and knowledgeable operative.

Paul, London.

Best customer service ever! Wish your bundles weren't time-limited though.

Joe, Chester

Lovely to speak to someone who was so friendly and he was easy to understand as he did not speak to quickly.

Myra, Retford

I am short sighted and struggled to top up without my dad, your agent was so patient and understanding and has orderd me a top up swipe which i did not no existed to help me in future. What a lovely woman she is thank her from me, thanks a lot

Levi, leeds