The settings should already be sent to or set up on your mobile phone, however if you are having difficulties, it is worth checking your APN settings as some phones may need to be set up manually.

ON AN ANDROID MOBILE PHONE

If you have an Android device, the location of the APN settings may vary depending on the version of Android and the make / model of your phone. However, the APN settings are generally found in:

‘Settings’ > ‘Connections’ or ‘Networks and Internet’ > ‘Mobile networks’ > ‘Access Point Names’.

Press the menu button and choose to add new APN. Use the following settings:

Name: ASDA internet
APN: MY.INTERNET
Username: wap
Password: wap

ON AN APPLE MOBILE PHONE

Go to Settings > Mobile Data > Mobile Data Network. Use the following settings:

Internet/Mobile Data

APN: MY.INTERNET
Username: wap
Password: wap

If you would like to use your device as a personal hotspot, then you will also need to update the following information under Personal Hotspot

APN: MY.INTERNET
Username: wap
Password: wap

If you have tried updating your settings and are still experiencing problems, please call us on +44 (0) 747 002 2732 from your Asda Mobile (free of charge).

FAQs

How do I change my APN settings on my phone to access the internet via mobile data?

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