Skip to content
Asda mobile logo green
  • Phones

    • Mobile Phones

    • Shop mobile phones
    • Shop pre-owned phones
    • Sell your old mobile

    • Pay later

    • PayPal finance

    • Accessories

    • Shop all accessories
  • SIM plans

    • Monthly bundles

    • Shop all bundles
    • Unlimited data
    • Talk and Text

    • Pay as you go

    • Pay as you go SIM
    • Student SIM
  • Features
    • Why us?
    • 5G
    • Roaming
    • Refer a friend
    • Special offers
    • Pay as you go rates
    • Coverage checker
    • Mobile app
    • Wi-Fi calling
  • Support

    • Help

    • FAQs
    • How to top-up
    • Text service
    • 3G shutdown
    • Contact us

    • Moving to us

    • Transferring your number
    • Activate SIM
Order free SIM

FAQs

Categories
  • Bundles & Pricing
  • Getting Started
  • Managing Your Account
  • Network & Coverage
  • Phone Hardware Support
  • Phone Purchases and Payments
  • Roaming & International
  • Topping Up
  • Transferring Your Number
Home > Getting Started

Most popular questions - Getting Started

  • Q.How do I contact Asda Mobile Customer Services?
  • Q.How do I join Asda Mobile?
  • Q.Why is my SIM not working?
  • Q.What happens if my new SIM doesn’t arrive?
  • Q.How much does it cost to call Asda Mobile Customer Services?
  • Pagination page1
  • Pagination page2
  • Pagination page3
  • ...
  • Pagination page6
  • Next pageNext
Follow us on twitter
Like us on Facebook

Phones

  • Shop all mobile phones
  • Shop pre-owned mobile phones
  • Shop all accessories
  • PayPal Finance

SIM plans

  • Shop all bundles
  • Unlimited data
  • Talk and Text
  • Pay as you go SIM
  • Student SIM

Features

  • Why us?
  • Wi-Fi calling
  • 5G
  • Roaming
  • Pay as you go rates
  • Coverage checker
  • Mobile app
  • International calling
  • Sell your old mobile
  • Refer a friend

Support

  • FAQs
  • How to top-up
  • Text service
  • Contact us
  • Transferring your number
  • Blog
  • Activate SIM
  • 3G shutdown
  • © ASDA 2023
  • Privacy Policy
  • Terms & Conditions
  • Affiliate Programme
  • Sitemap
  • Asda.com
  • George.com
  • Asda Money
  • Asda Gift Cards
  • Asda Corporate Gift Cards
  • Complaints
  • Modern Slavery Statement
  • Returns Policy
  • Shop Terms and Conditions
Asda mobile logo white

ASDA Stores Limited, Southbank, Great Wilson Street, Leeds, LS11 5AD (registered in England & Wales, company no. 00464777). VAT registration no. 362012792. Asda Company details .
Finance provided by PayPal Credit. Terms and conditions apply. Credit subject to status, UK residents only. ASDA Stores Limited acts as a broker and offers finance from a restricted range of finance providers. PayPal Credit is a trading name of PayPal (Europe) S.à r.l. et Cie, S.C.A. 22-24 Boulevard Royal L-2449 Luxembourg.