New phones and accessories come with manufacturer’s warranty. Warranty periods vary by manufacturer, please refer to the table below for warranty period by manufacturer:

Manufacturer	Handsets	Charger	Battery
Alcatel	24 months	24 months	24 months
TCL	24 months	24 months	24 months
Doro	24 months	12 months	12 months
Samsung	24 months	12 months	12 months
Xioami	24 months	24 months	24 months
Motorola	24 months	12 months	12 months
Nokia	24 months	24 months	6 months
Apple	12 months	12 months	12 months

Manufacturer	Accessories
MIX	24 months
TCL	24 months
Apple	12 months
Doro Tablet	24 months
Doro Smart Watch	12 months
Samsung Tablet	24 months
Samsung Buds	12 months
Samsung Smart Watch	24 months

If your handset or accessory experiences a fault after the 30-day refund period, please contact the manufacturer directly. Details of how to contact the manufacturer will be found in your handset user manual, or by visiting our returns policy

FAQs

Does my device come with a warranty?

Was this helpful?

Related questions