If you have difficulties hearing or speaking, the Relay UK text relay service allows you to simply type what you would like to say, and an assistant will relay the conversation in real-time for you. A trained BT relay assistant will read out your message to the person you are calling and type out their reply which you can read. You can use Relay UK through the Relay UK app or through a text phone. If you are using the app, you can connect to calls by selecting one of three options:

Type & Read,
Speak & Read or
Type & Hear.

For more information about how to use the service visit the Relay UK website.

FAQs

What is the Text Relay Service?

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