To change your data roaming setting: -

Log in to My Account.
Select 'My Profile' and then select 'Preferences'.
Switch 'roaming' on or off.

If your mobile data is still not working, you can change your APN settings by following these steps.

ON AN ANDROID MOBILE PHONE

Go to Settings > Wireless & networks > Mobile network > Access Point Names.

Press the menu button and choose to add new APN. Use the following settings:

Name: ASDA internet
Internet APN: MY.INTERNET
MMS APN: MY.INTERNET
Username: wap
Password: wap
MMSC: http://mms.ad.vodafone.co.uk/servlets/mms
MMS Proxy: 212.183.137.012
MMS Port: 8799
MMS Protocol: WAP 2.0
Authentication Type: None
APN Type: default,mms,supl

ON AN APPLE MOBILE PHONE

Go to Settings > Mobile Data > Mobile Data Network. Use the following settings:

Internet/Mobile Data

APN: MY.INTERNET
Username: wap
Password: wap

MMS

APN: MY.INTERNET
Username: wap
Password: wap
MMSC: http://mms.ad.vodafone.co.uk/servlets/mms
MMS Proxy: 212.183.137.012

If you would like to use your device as a personal hotspot, then you will also need to update the following information under Personal Hotspot

APN: MY.INTERNET
Username: wap
Password: wap

If you have tried updating your settings and are still experiencing problems, please call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge).

FAQs

How do I change my data roaming settings in my account?

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