Topping Up

There are various ways to top-up your Asda mobile. You can find out more information below.

Automatic recurring top-up

You can set up an automatic recurring top-up on a particular date or every 30 days to match your recurring bundle. Just call 2732 from your Asda mobile to get this set up.

You can also set up a top-up for when your balance gets low. This means you will never be out of credit when you need it most. For more information call 2732 and speak to one of the team

Automatic recurring top-up by text

You can set up an automatic top-up between £5-£50 every 7, 10, 14 or 30 days.

Link a payment card to your Asda Mobile account by calling us on 2732. Once done, text the code below to 2732 to set up an automatic recurring top-up.

AUTOTOP#<amount>#<frequency>#<last4digits>#<cv2>

*CV2 is the 3 digit code on the back of your card.

For example: AUTOTOP#10#30#1234#999

Top-up card

Link your Asda mobile top-up card to your phone by calling us on 2732. Once you're set up, you can use your top-up card to buy mobile credit in ASDA store or anywhere you see the top-up logo.

Order a top-up card

Order before 1:30pm for first class delivery, posted Monday to Friday.

Watch video tutorial

Voucher

You can buy a top-up voucher in any Asda store, at your local Post Office or at 85,000 locations where you see the top-up logo. To activate your top-up, simply call 2732 and follow the steps, or text VOUCHER to 2732.

Watch video tutorial

By text

Firstly, ring 2732 from your Asda mobile phone to register your bank card to your Asda mobile account. You can then text 'TOP UP' to 2732 and follow the simple steps.

Watch video tutorial

By phone

Firstly, ring 2732 from your Asda mobile phone to register your bank card to your Asda mobile account. You can then top-up by calling 2732 and following the simple steps on the automated system.

Watch video tutorial

Got a question about topping up?

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Here's what people say

Overall the service is great. Easy to contact regarding any issues or questions. Absolutely brilliant :) Adam, Plymouth.

It was a pleasure to deal with such a polite and knowledgeable operative. Paul, London.

Have always found ASDA mobile customer service extremely helpful and friendly Sue, Yorkshire

Very nice experience for a novice 74 year old. Barry, Northampton