What to Do If You Drop Your Phone in Water?

The majority of phones eventually get damaged in one way or another. It doesn't matter how cautious you are, the truth is accidents happen!  After cracked screens, water damage is the second most popular fate for most smartphones.

Last updated: 1st Apr 2019 at 8:43am

The majority of phones eventually get damaged in one way or another. It doesn't matter how cautious you are, the truth is accidents happen!  After cracked screens, water damage is the second most popular fate for most smartphones.

So whether you’ve been texting while doing the washing up, a clumsy waitress spilt water on it, you went into the pool with it in your pocket, or it slipped down the toilet - ew! We have these solutions to help you save your beloved phone.

1) Don't Panic!

First of all, don’t panic! Even if your phone is down a public toilet, try to stay calm and fish your phone out as quickly as possible, germs and all. Do not flush the toilet or else your cherished smartphone will be gone forever. Your main goal is to get your phone out or away from the water source as quickly as possible.

2)  I have retrieved my phone, what next?

Once you have fished your phone out of the abyss, carefully remove the case, SIM and battery. Unfortunately, if you own an iPhone you will not be able to do this and you should skip to Step 3. Try to dab as much water away with a dry cloth or paper towels (one that doesn’t leave fibres everywhere) from all of your components. Once your phone is dry put your phone back together before the next step.

3) Try using a vacuum cleaner

If there's lots of water in your headphone jack and sim card holder you can use a vacuum to try and suck the water out. However, make sure your components are back together else you could lose them!

4) What not to do?

Do not switch it on. Switching your smartphone on could short the electronics inside your wet phone and cause damage that will destroy everything. If your phone is already on, do not press any keys, other than to turn your phone off in order to prevent further damage. Don’t shake, blow or use a hair dryer on it as this could damage your phone further and consequently counteract any insurance or warranty you may have on the phone.

5) Stick your phone in a bowl of rice

Many folks swear by the old ‘bowl of rice’ method which consists of a large bowl or bag and dried (uncooked) rice. You will need enough rice to cover your smartphone completely and need to leave your phone for 24 hours. If this doesn’t work you can try 48 hours. This method is cheap and easy to do and has worked for countless people who have dropped their phones in water. The rice should absorb the remaining moisture on your phone and it’s components.

6) If that doesn’t work...

If this doesn’t work then your phone may be well and truly broken. In which case it might be time to check your gadget insurance. If you haven't got gadget insurance you may want to consider it for your next phone!

When looking for your next phone you should consider one of the many water-resistant phones out there. This will greatly reduce your chances of water damaging your beloved phone. Luckily for clumsy people, newer models such as Samsung Galaxy S9, iPhone 7, iPhone 8, iPhone X and iPhone XS come with IP67 or IP68 which means they can survive in water up to 1.5m deep.

No contracts, no limits
No contracts, no limits

With no contract you have the freedom to flex your usage whenever you need to

Roam like you're home
Roam like you're home

Use your bundle in 50 european destinations for no extra cost

Speed and reliability
Speed and reliability

Powered by the nations largest network you can relax knowing you have the best coverage

Excellent service. Friendly, patient and efficient. Made things very easy for me.

Robin, Horam

Have always found ASDA mobile customer service extremely helpful and friendly

Sue, Yorkshire

Double data summer bundle was great.

Ivie, London

Very nice experience for a novice 74 year old.

Barry, Northampton