Asda Mobile named Which? recommended mobile provider

Here at Asda Mobile, we put the happiness and satisfaction of our customers above anything else. We endeavour to offer high-quality mobile bundles for low prices - because we know value for money matters to our customers.

Earlier this year, Which? asked over 3,000 people in the UK to rate their mobile provider. We’re delighted to say that Asda Mobile customers gave us an overall satisfaction score of 77%, making Asda Mobile one of only five Which? Recommended Mobile Networks for 2018. As a small provider, we’re thrilled to see our customers giving us so much praise and trust!

89% of our customers said they would recommend Asda Mobile to their friends and family, while 82% rated our service as great or excellent value for money. We also received a five-star rating for our customer service - which only one other mobile provider did.

Our customers also praised our low prices, with many saying they paid less than £10 per month for our service. The simplicity of our pay-as-you-go deals and bundles was another talking point, with one customer saying: “It offers the type of plan I want at the best price”, while another added: “It offers by far the cheapest tariff I have come across for both texts and calls.” We’re very happy to hear that!

Which? concluded their report by recommending our service as a fantastic option for budget users. We couldn’t be prouder, and we can’t wait to see what the next year has to offer.

Read the full Which? Report here.

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Here's what people say

Asda mobile are exceptionally good. Fantastic customer service its the main reason i will not switch to any other mobile provider. Lin - Warrington

Great network, best value and great customer services. Tina - Highbridge

The lady I spoke to was very understanding, knowledgeable and helpful. It was a real comfort to speak to someone so helpful. Mr Edwards - North Wales

The staff at your call centre were the most helpful I have come across. We really would never have managed to move house without the brilliant service you provide and at such a reasonable price. We cannot thank you enough. Gwen - East Sussex