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Over the last few months, many Apple customers (mainly those who own an iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and iPhone SE) have started to see their phones unexpectedly shut down, coupled with a slower performance and poor battery life.
Last updated: 17th Oct 2018 at 2:09pm
After listening to the complaints, Apple has apologised to the customers affected by the issues and announced it would be lowering the price of replacement batteries purchased after the phone’s warranty has expired. New batteries for the iPhone 6 and above will now cost £25 instead of the usual £79, and this promotion will last until December 2018.
While Apple initially thought the slowing down of iPhone was due to the most recent software update, it eventually realised the issues are partly due to batteries ageing - plain and simple.
Batteries found in smartphones across the mobile industry contain chemical components which become less effective and lose their ability to hold a full charge as they get older. This can also cause iPhones to unexpectedly shut down, as many customers found out.
Thankfully, Apple has heard the complaints, and it’s decided to offer customers a way to sort everything out.
If you own an iPhone 6 or above, you’re in luck - the price of a replacement battery has now been cut to just £25. The promotion is already in place, so if your phone has been shutting down at random times and can’t hold a full charge for more than a couple of hours, get yourself down to your nearest Apple Store now! Batteries can be replaced at official Apple shops, but also at certain authorised service providers. Here’s a list of these providers if an Apple Store isn’t within your reach.
However, there’s a catch: your phone won’t be eligible for a new battery if it’s been damaged. Apple told MoneySavingExpert that accidental or liquid damage, as well as unauthorised repairs will mean the phone’s battery can’t be replaced under the scheme.
Here’s what Apple is saying on the matter.
Has your phone been affected by shutdowns and poor battery performance? Will you be getting a new battery under the promotion scheme? Let us know on Twitter!
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