Thanks for choosing our network! Here you'll find some useful SIM information and helpful tips to get you started.
It’s super easy to keep your old number when you join us. Simply contact your old network provider and ask for a PAC code. Then call us on 2732 (From the UK) and we’ll happily transfer your number for free. For more details on this process, just visit our FAQs.
If your handset is locked to another network, you’ll need to contact your old provider to let them know you’re switching and they’ll be able to support with unlocking your phone. For more help on this, check our FAQs.
Pop your new Asda Mobile SIM card into your phone and activate your SIM by making a call, sending a text or using some data. We recommend you call 2732 (From the UK) from your Asda Mobile SIM so we can register your details and answer any questions you might have. All calls to our Customer Service are free of charge!
You can top-up by using the top-up card found in your new SIM pack, just make sure you link it to your account first by calling us on 2732 (From the UK) and following the automated instructions. You can also top-up by phone, text or by buying an Asda Mobile voucher in store. For full details, check our top-up information page.
With our great range of bundles we have the right bundle for you, no matter what you like to do.
I have always found the people who answer the calls are EXTREMELY POLITE..... UNDERSTANDING.... PLEASANT IN THEIR CONVERSATION AND ABOVE ALL VERY EFFICIENT!
You are better than O2 staff as it takes for ever to get through to some one
Always very good helpful service with no language barrier. Very efficient service which is why I remain with you.
So refreshing to get a person immediately instead of pressing loads of robotic numbers. So very helpful as well. Will convert as many people as possible.
With no contract you have the freedom to flex your usage whenever you need to
Use your bundle in 50 european destinations for no extra cost
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