Thanks for choosing ASDA mobile! Check out these useful hints and tips to get you started.
Keeping your existing number is super easy. All you need to do is contact your old network and ask for your PAC code. Once you've got your PAC code give us a call on 2732 (from the UK) using your new ASDA mobile sim and we'll happily transfer your number over for free! For more details on transferring your number just visit our FAQs.
Pop your new Asda Mobile SIM card into your phone and activate your SIM by making a call, sending a text or using some data. We recommend you call 2732 (From the UK) from your Asda Mobile SIM so we can register your details and answer any questions you might have. All calls to our Customer Service are free of charge!
You can top-up by using the top-up card found in your new SIM pack, just make sure you link it to your account first by calling us on 2732 (From the UK) and following the automated instructions. You can also top-up by phone, text or by buying an Asda Mobile voucher in store. For full details, check our top-up information page.
Check out our great value 30 day bundles below! Once you've chosen your bundle, simply text AUTO followed by the value of the bundle you wish to purchase to 2732 (from the UK) and your account will automatically allocate you your bundle every 30 days, so you don't need to think about it.
With our great range of bundles we have the right bundle for you, no matter what you like to do.
With no contract you have the freedom to flex your usage whenever you need to
Use your bundle in 50 european destinations for no extra cost
Powered by the nations largest network you can relax knowing you have the best coverage
Prompt service, pleasant staff and issue resolved immediately. Great service. Thank you.
I have always found the people who answer the calls are EXTREMELY POLITE..... UNDERSTANDING.... PLEASANT IN THEIR CONVERSATION AND ABOVE ALL VERY EFFICIENT!
Friendly, efficient and effective service by the colleague, hassle free, quick and easy. Very satisfied.
Have always found ASDA mobile customer service extremely helpful and friendly