Thanks for choosing ASDA mobile! Check out these useful hints and tips to get you started.
Keeping your existing number is super easy. All you need to do is contact your old network and ask for your PAC code. Once you've got your PAC code give us a call on 2732 (From the UK) (from the UK) using your new ASDA mobile sim and we'll happily transfer your number over for free! For more details on transferring your number just visit our FAQs.
Pop your new Asda Mobile SIM card into your phone and activate your SIM by making a call, sending a text or using some data. We recommend you call 2732 (From the UK) from your Asda Mobile SIM so we can register your details and answer any questions you might have. All calls to our Customer Service are free of charge!
You can top-up by ordering a top up card here, or using one found in your SIM pack – just make sure you link it to your account first by calling us on 2732 (From the UK) (from the UK) and following the automated instructions. You can also top-up by phone, text or by buying an Asda mobile voucher in store. For full details, check our top up information page.
Register for your free online account today to check your balance and bundles, manage your preferences and redeem vouchers - all in one place!
With our great range of bundles we have the right bundle for you, no matter what you like to do.
With no contract you have the freedom to flex your usage whenever you need to
Use your bundle in 50 european destinations for no extra cost
Powered by the nations largest network you can relax knowing you have the best coverage
So refreshing to get a person immediately instead of pressing loads of robotic numbers. So very helpful as well. Will convert as many people as possible.
Prompt service, pleasant staff and issue resolved immediately. Great service. Thank you.
Friendly, efficient and effective service by the colleague, hassle free, quick and easy. Very satisfied.
You are always efficient and answer calls quickly and professionally and have a caring nature