How do I top-up?

Joined Asda mobile before March 2021

You can top-up in several different ways:

- Top-up Voucher - You can buy an Asda Mobile top-up voucher at a checkout or at the kiosk in one of our stores or any store that displays a top-up logo. Once you've purchased a voucher call 2732 from your Asda mobile and select option 1 and then option 2 and then enter your 16 digit voucher code. Please note, Asda mobile top up vouchers will only be available to purchase until 29th July 2021. Any vouchers purchased before then will need to be redeemed by 25th August 2021.

- Top-up card – Call us on 2732 to order your top-up card, once recieved you load a top-up card at the checkout in one of our stores or any store that displays a top-up logo. If you didn't receive a top-up card with your SIM and you would like to order one, you can get one for free by clicking here.

- Debit / credit card - Register your credit / debit card details to top-up over the phone by calling 2732 from your Asda mobile. Once your card is registered call 2732 and select option 1, option 1 and then option 1 to top-up via our automated service.

- Text Message - You will need to call us first on 2732 to register your credit/debit card. From then on, just text TOPUP#amount# and then the last 4 digits of your credit/debit card, E.g. TOPUP#10#1234 to 2732.

Joined the new Asda mobile after March 2021

You can top-up in several different ways:

- You can now top-up by using your free online account! Simply register or log in to your account and click 'top up' on your overview page. You will be asked how much you want to top up, and to add new payment card which can be saved for the next time you top up! You can also set up automatic top-ups when your balance reaches a desired amount, all from the same place! If you're having trouble, double check that your phone number is linked to your account by clicking 'link number to my account' from the navigation menu. 

- Top-up card – If you have moved from our old network you will need to order a new top-up card. You can order one of these for free here, and you load a top-up card at the checkout in one of our stores or any other store that displays a top-up logo. If you didn't receive a top-up card with your SIM and you would like to order one, you can get one for free by clicking here.

- Debit / credit card - Call 2732 from your Asda mobile to register your credit or debit card details to top-up over the phone. 

 

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