Can I use my bundle allowance abroad?

If you have a bundle you will be able to call and text any UK mobile number in Europe as well as call any standard landline in Europe including back to the UK. You can also use the data included in your bundle at no extra cost. 

Our European region includes all these destinations: - 

 Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Italy, Isle of Man, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Slovakia, Slovak Republic, Slovenia, Spain, Sweden. 

Don't worry if you don't have a bundle you will still be charged the same pay as you go rate as if you were in the UK. We’ve also made it free to receive calls while in one of our European destinations. 

All bundle customers have a 5GB data roaming limit, regardless of whether your bundle limit is higher than this. Once you have 5GB of data you will be charged 10p per MB, the same as you would pay for data in the UK. You will receive notifications when you reach the 80% and 100% of the data limit.

Before you travel abroad remember to check you have the correct settings on your phone, you can check you have the correct settings and use our guide to update them by clicking here.

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