How do I access my voicemail when abroad?

To access your voicemail whilst abroad you need to set up a voicemail PIN before you leave the UK, setting up a PIN allows you to pick up all your messages from any phone and from abroad.

It’s a good idea to set up your voicemail PIN as soon as you get your phone or SIM card.

- Press and hold the 1 key on your phone's keypad.

- From the voicemail main menu when prompted press 1, then 3 and then 3 again.

- You'll then be asked to enter your chosen PIN - Once you have confirmed your PIN you will be able to pick up all your messages from any phone and from abroad.

- You'll then be asked if you would like to set up a PIN prompt. Setting a PIN prompt means you will be asked to enter your chosen PIN every time you check your voicemail

Once you have set up a PIN you will be able to access your voicemail abroad by pressing and holding the 1 key on your phones key pad. You will then be prompted to enter your PIN.

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