Who should I call if I have a problem with my handset?

If you have a problem with your handset - an issue with the camera, the battery, the buttons or anything else then one of our experts is on hand to help. Just call 0800 479 8780 on a non Asda mobile (calls cost 8p per minute).

Handset customer service opening hours

  • Monday – Saturday                   - 9am to 6pm
  • Sunday                                      - 10am to 4pm

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