I need help with my handset – what do I do?

The best place to look is our FAQs – use the search bar above or check out our Phones & Devices FAQs here.


If you need help with transferring your number, click here.


Alternatively, if you have an issue with the hardware of your phone (e.g., the camera, battery, buttons etc.) give our friendly team a call on 0800 479 8780. Check out our contact us page for opening times and more ways to get in touch.

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