What happens if I no longer want my order?

If you have changed your mind and no longer require the items you have ordered we would advise to reject the delivery when it is attempted, once we have received the order back, we will issue a refund. If you have accepted the delivery, please log into your Asda Mobile online account and raise a return request.

Please note, any returns due to change of mind need to be in original packaging with any accessories or chargers included. Please don’t remove any screen protectors or turn the phone on, otherwise your return will be rejected.

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