How do I return an item?
If for some reason you need to return an item, just log into your Asda mobile My Account and view your transaction history to submit a returns request and book your collection with Parcelforce.
Once your collection has been confirmed, you will receive a confirmation email with all the details you need to return your item.
Please note, you can only return items during the 30-day returns period – any returns submitted after this point cannot be accepted. For more information, check out our returns policy.