Does my device come with a warranty?
New phones come with manufacturer’s warranty. Warranty periods vary by manufacturer, please refer to the table below for warranty period by manufacturer:
Manufacturer | Handset | Charger | Battery |
---|---|---|---|
Alcatel | 12 months | 6 months | 12 months |
Doro | 24 months | 24 months | 24 months |
Hammer | 24 months | 6 months | 6 months |
24 months | 12 months | 24 months | |
Samsung | 24 months | 12 months | 24 months |
Xiaomi | 24 months | 24 months | 24 months |
Oppo | 24 months | 6 months | 24 months |
CAT | 24 months | 12 months | 12 months |
Motorola | 24 months | 24 months | 24 months |
Nokia 105 | 24 months | 6 months | 6 months |
Nokia 225 | 24 months | 6 months | 6 months |
Nokia 2.4 | 24 months | 24 months | 6 months |
Nokia 3.4 | 24 months | 12 months | 6 months |
Nokia 5.4 | 24 months | 24 months | 6 months |
If your handset experiences a fault after the 30-day refund period, please contact the manufacturer directly. Details of how to contact the manufacturer will be found in your handset user manual, or by visiting our returns policy.