Why isn't my top-up card working?

Unfortunately we’re seeing a few issues with our new top-up cards and we're working hard to fix this issue. But don’t worry – there’s lots of other ways to top up!

The easiest way to top up is online, by registering or logging into your free online account.

Alternatively, call 2732 from your Asda mobile phone to register a payment card. Once your payment card is set up, you can use our texting service to top up whenever is convenient for you!

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