How do I reset my My Account password?
Visit the My Account login page, select ‘I've forgotten my password' and enter your email address. We will send you an email to help you reset your password, simply follow the instructions to reset your password.
Please allow some time for your re-set email to arrive, and check your spam if you have any issues.
If you haven't signed up for a My Account profile, you will need to do this by clicking 'Create an Online Account'.