Why can't I log in to My Account?

You could be locked out if you haven’t logged into your My Account account for some time.

Joined Asda mobile before March 2021

- Call us on 2732 from your Asda Mobile or 0800 079 2732 from any other phone (free of charge).

Joined Asda mobile after March 2021

- Call us on 2732 from your Asda Mobile or 0808 006 2732 from any other phone (free of charge).

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