Skip to content
Asda mobile logo green
  • Phones

    • Mobile Phones

    • Shop mobile phones
    • Shop pre-owned phones
    • Sell your old mobile

    • Accessories

    • Shop all accessories
  • SIM plans

    • Monthly bundles

    • Shop all bundles
    • Unlimited data
    • Talk and Text

    • Pay as you go

    • Pay as you go SIM
  • Features
    • Why us?
    • 5G
    • Roaming
    • Pay as you go rates
    • Coverage checker
    • Mobile app
    • Wi-Fi calling
  • Support

    • Help

    • FAQs
    • How to top-up
    • Text service
    • Contact us

    • Moving to us

    • Transferring your number
    • Our old network
    • Activate SIM
Order free SIM

FAQs

Categories
  • Bundles & Pricing
  • Getting Started
  • Managing Your Account
  • Network & Coverage
  • Phone Hardware Support
  • Phone Purchases and Payments
  • Roaming & International
  • Topping Up
  • Transferring Your Number
Home > Managing Your Account > What do I do if I'm locked out of My Account?

What do I do if I'm locked out of My Account?

If you're locked out of My Account please call us on 2732 from your Asda Mobile or 0808 006 2732  from any other phone (free of charge).

Was this helpful?

Yes No

Related questions

  • Q.Why can't I log in to My Account?
  • Q.What do I do if I've forgotten which email address I used to register My Account?
  • Q.How do I change my email address in My Account?
  • Q.Can I use more than one mobile number on My Account?
  • Q.How do I reset my My Account password?
Follow us on twitter
Like us on Facebook

Phones

  • Shop all mobile phones
  • Shop pre-owned mobile phones
  • Shop all accessories

SIM plans

  • Shop all bundles
  • Unlimited data
  • Talk and Text
  • Pay as you go SIM

Features

  • Why us?
  • Wi-Fi calling
  • 5G
  • Roaming
  • Pay as you go rates
  • Coverage checker
  • Mobile app
  • International calling
  • Sell your old mobile

Support

  • FAQs
  • How to top-up
  • Text service
  • Contact us
  • Transferring your number
  • Blog
  • Activate SIM
  • © ASDA 2022
  • Privacy Policy
  • Terms & Conditions
  • Affiliate Programme
  • Sitemap
  • Asda.com
  • George.com
  • Asda Money
  • Asda Gift Cards
  • Asda Corporate Gift Cards
  • Complaints
  • Modern Slavery Statement
  • Returns Policy
  • Shop Terms and Conditions
  • Promotion Terms and Conditions
Asda mobile logo white

ASDA Stores Limited, Southbank, Great Wilson Street, Leeds, LS11 5AD (registered in England & Wales, company no. 00464777). VAT registration no. 362012792. Asda Company details .