How do I join Asda Mobile?

To get started, you will need an Asda mobile SIM card. These can be ordered for free here or you can pick one up in store for 50p. 

Once you have your SIM card, insert it into your phone and activate by registering or logging into My Account. Alternatively, call us on 2732 from your Asda mobile phone (free from UK). 

If your SIM is not working here are a few things you can try: -

- Turn your phone off and on again.

- Check your SIM card is inserted properly.

- Clean your SIM with a lint-free cloth to remove any dust.

- Get a PUK code if you’ve entered your PIN incorrectly too many times.

- Putting your SIM in a new phone?

If you're still experiencing the same problem, it might be locked to another network. You’ll get an error message or be asked to enter an unlocking code if it is. If your handset is locked, you will need to speak to your previous provider, and they will be able to give you an unlocking code.

If your SIM is still not working call us on 0808 006 2732 from any phone (free of charge).


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