I’m unhappy about the pay as you go rates increasing, what can I do?

All revised rates for Asda mobile customers will come into effect from 26th September 2022.


If you wish to continue using our services, you don’t need to take any further action; prices will update automatically on your account.


However, if you wish to cancel your Asda mobile account, call us on 2732 free of charge, contact us via the Contact Us page or simply stop topping up your phone.


If you choose not to remain an Asda mobile customer, you may be eligible a refund of credit. All requests for refunds must be made prior to 26th October. You can do this here.

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